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Privacy Policy

At Fibercon Door Solutions, customer privacy is a priority. This Privacy Statement is designed to make you feel comfortable while visiting our website (the “Site”). It outlines the information we collect, use, maintain, and disclose from users (each, a “User”), and it covers the Site and all products and services offered by Fibercon Door Solutions. For complete details, please scroll down to review the entire agreement.

Information We Collect:

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the Users' means of connection to our Site, such as the operating system and the Internet service provider utilized, and other similar information.

Cookies:

  • Similar to other commercial Sites, our Site may use standard technologies such as “cookies” and web server logs to collect information about how our Site is used.
  • Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our Site.
  • Our Site may use "cookies" to enhance the overall User experience.
  • Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
  • You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
  • If you do so, note that some parts of the Site may not function properly.
  • Fibercon Door Solutions does not currently actively respond to "Do Not Track" browser signals or mechanisms, but we're always open to hearing from customers for whom this issue is important.

How We Use Collected Information:

Fibercon Door Solutions may collect and use Users' information for the following purposes:

  • To improve customer service: Information that the User provides helps us respond to User customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use User feedback provided to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to conduct the business of and marketing of Fibercon Door Solutions.
  • To run a promotion, contest, survey, or other Site feature: To send Users information about topics we think will be of interest to them.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to a User order. It may also be used to respond to User inquiries, questions, and/or other requests. If the User is opted-in to our mailing list, the User can receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe (or opt-out) instructions at the bottom of each email, or the User may contact us via our Site.

How We Protect Your Information:

We adopt data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure an environment as possible for Users.

We Do Not Sell Your Personal Information:

  • We do not sell your personally identifiable information to anyone. We share your personal information only as described below.
  • We may provide to a third party information that is necessary to fulfil an order a User has placed with us, for example, providing a shipping carrier your address.
  • If you pay by credit or debit card, your card number and transaction information are securely passed to the card processor and/or issuer (including their service providers such as fraud verification services).
  • We may also use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share User information with these third parties for those limited purposes.

Third-Party Sites & Services

  • Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.
  • We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
  • In addition, these sites or services, including their content and links, may be changing periodically. These sites and services may have their own privacy policies and customer service policies.
  • Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
  • Although we have taken technical, administrative, and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk (e.g., loss or theft) involved in transmitting information over the Internet.

Analytics & Online Advertising

  • This Site uses various analytics and online advertiser services to collect information to make our advertising more effective.
  • This Site uses third-party cookies and first-party cookies together to inform, optimize, and serve ads based on your past visits to our Site.
  • Our Site uses this information to re-market with online advertisers, meaning third-party vendors might show our ads on sites across the Internet.
  • You may choose to manage the online advertising you see using any vendor's settings provided.

Changes to This Privacy Statement

Fibercon Door Solutions has the discretion to update this privacy statement at any time.

  • When we do, we will revise the updated date at the top of this privacy statement.
  • We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
  • You acknowledge and agree that it is your responsibility to review this privacy statement periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this privacy statement and applicable Terms of Use. If you do not agree to this privacy statement, please do not use our Site. Your continued use of the Site following the posting of changes to this privacy statement will be deemed your acceptance of those changes.

How You Can Contact Us

If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this Site, please email us at Fibercon Door Solutions.